Community Focused Internet

THE POWER OF FIBERSPARK

Connecting Upstate New York Seamlessly

At Fiberspark Internet, we bring ultra-fast, reliable fiber-optic internet to homes and businesses across Upstate New York, backed by transparent pricing and friendly helpful support.

Fiberspark is a leading provider of fiber optic internet services and telecommunications infrastructure in the Western, Central, and Southern Tier regions of New York State, serving residential, commercial, and municipal clients. Specializing in high-speed broadband, private networks, and dedicated internet access, Fiberspark is known for delivering low-latency, high-bandwidth solutions for data-intensive applications like cloud computing and video streaming.

Fiberspark was founded in 2012 and grew out of the Cornell’s business incubator environment with the express purpose of delivering fiber optic internet service to the students renting in Collegetown.
 Beginning in 2020 we began expanding into the rural broadband build out initiative,
launched under the NYS ConnectAll program, to the underserved communities adjacent to us here in Ithaca.

Our Partners Are:
Southern Tier Network • Jamestown Board of Public Utilities • The Village of Sherburne
Our Partners Are:
Locate Service Near You

Serving You Proudly

Blazing Speed – Experience blazing-fast connections that keep your business and home streaming smoothly. With a package geared right for you.

Personal Support – Friendly experts ready to help you anytime with quick, clear answers. No Bots. Just sound solutions.

Transparency – No surprise fees, or annual rate increases, just straightforward pricing you can trust every month.

A Name You Can Trust – Since 2012, Fiberspark has been supplying high-quality internet services to communities in Upstate New York.

Find a Plan Right for You
Fiberspark Residential Service

Locate Service in Your area

Ithaca, NY
Where we started, and we call home. Service plans available for homes & business.
Services
Southern Tier Network
Our partner for fiber internet throughout the Southern Tier.
Services
Jamestown BPU
Fiberspark now available to all addresses with JBPU Electric.
Services
Sherburne Connect
Service available to Sherburne, Earlville, Columbus, and more.
Services
THE POWER OF FIBERSPARK

Frequently Asked Questions

01 What makes Fiberspark better than the alternatives?
Most "high-speed" providers still use aging copper wires for the last-mile to and within your home, which can cause lag and evening slowdowns. Fiberspark is 100% fiber-to-the-home.

This means:
• Symmetrical Speeds: Your upload speeds are just as fast as your downloads—perfect for video calls and gaming.
• Lower Latency: No more "lag" during peak hours.
• Reliability: Fiber is immune to many of the issues with old copper lines.

Still have questions? Contact our team at 607-383-0595.
02 Is installation included? How about a router?
Yes, we include professional installation at no additional cost for any home in our service area. For Wi-Fi, you are welcome to use your own router (Wi-Fi 6 or 7 models recommended), and save yourself $5.00/mo. That said, we recommend going with ours as it makes troubleshooting simpler should the need ever arise.

Still have questions? Contact our team at 607-383-0595.
03 Is Fiberspark available where I live/work?
We are rapidly expanding with a focus on where the need is greatest! Fiberspark now has service in portions of over a half dozen counties in upstate NY.

The best way to find out for sure is to visit our "Find a Location" page for your community.

Still have questions? Contact our team at 607-383-0595.
04 How reliable is Fiberspark Internet service?
At 10 times the speed of cable Internet, Fiberspark is the fastest home Internet service you can get. As a local company, we are committed to honest and transparent pricing and go the extra mile to provide responsive customer support. Our fiber network delivers consistent uptime, backed by live support ready to assist.

Still have questions? Contact our team at 607-383-0595.
05 Are there any hidden fees?
No. We believe in A Better Kind of Internet, which means transparent pricing and no data caps. The price that you see when you sign up for an Internet plan is the amount that you will actually pay. Our pricing is not introductory and we do not do annual price increases.

Still have questions? Contact our team at 607-383-0595.
06 How do I contact support?
You can open a support ticket directly with our team any time in your Fiberspark Portal or by emailing support@fiberspark.com.

Alternatively, you can give us a call at 607-383-0595 during business hours.
Fiberspark Internet
For over a decade, we have served the Upstate New York region personally, proudly, and with dedicated quality service.
Locally Owned & Locally Operated

Fiberspark Customer Satisfaction

The Power of Fiber

Fiberspark is a locally focused fiber-optic internet provider delivering fast, reliable, and high-performance connectivity for homes and businesses. With a focus on performance, transparency, and customer-first service, Fiberspark is built for your modern digital life.

Find Fiberspark Near You >

Contact Us

contact@fiberspark.com
950 Danby Rd, Ithaca, NY, 14850
Residential: (607) 383-0595
Business: (607) 223-2894