Experience internet the way it should be. Fast, reliable, and built for everything you do online. Whether you’re streaming in 4K, working from home, gaming without lag, or connecting multiple devices, our fiber network delivers consistent performance you can count on. No slowdowns, no buffering, just seamless connectivity focused on you.
14+ Years
Locally Serving You
Fiber Internet delivers equal upload and download speeds on every tier, with plans that will fit your every need. *Speed and plan availability vary by network and location.
THE POWER OF FIBERSPARK
01
What makes Fiberspark better than the alternatives?
Most "high-speed" providers still use aging copper wires for the last-mile to and within your home, which can cause lag and evening slowdowns. Fiberspark is 100% fiber-to-the-home.
This means:
• Symmetrical Speeds: Your upload speeds are just as fast as your downloads—perfect for video calls and gaming.
• Lower Latency: No more "lag" during peak hours.
• Reliability: Fiber is immune to many of the issues with old copper lines.
Still have questions? Contact our team at 607-383-0595.
This means:
• Symmetrical Speeds: Your upload speeds are just as fast as your downloads—perfect for video calls and gaming.
• Lower Latency: No more "lag" during peak hours.
• Reliability: Fiber is immune to many of the issues with old copper lines.
Still have questions? Contact our team at 607-383-0595.
02
Is installation included? How about a router?
Yes, we include professional installation at no additional cost for any home in our service area. For Wi-Fi, you are welcome to use your own router (Wi-Fi 6 or 7 models recommended), and save yourself $5.00/mo. That said, we recommend going with ours as it makes troubleshooting simpler should the need ever arise.
Still have questions? Contact our team at 607-383-0595.
Still have questions? Contact our team at 607-383-0595.
03
Is Fiberspark available where I live/work?
We are rapidly expanding with a focus on where the need is greatest! Fiberspark now has service in portions of over a half dozen counties in upstate NY.
The best way to find out for sure is visit our "Find a Location" page for your community.
Still have questions? Contact our team at 607-383-0595.
The best way to find out for sure is visit our "Find a Location" page for your community.
Still have questions? Contact our team at 607-383-0595.
04
How reliable is Fiberspark Internet service?
At 20 times the speed of cable Internet, Fiberspark is the fastest home Internet service you can get. As a local company, we are committed to honest and transparent pricing and go the extra mile to provide responsive customer support. Our fiber network delivers consistent uptime, backed by local support ready to assist.
Still have questions? Contact our team at 607-383-0595.
Still have questions? Contact our team at 607-383-0595.
05
Are there any hidden fees?
No. We believe in A Better Kind of Internet, which means transparent pricing and no data caps. The price that you see when you sign up for an Internet plan is the amount that you will actually pay. Our pricing is not introductory and we do not do annual price increases.
Still have questions? Contact our team at 607-383-0595.
Still have questions? Contact our team at 607-383-0595.
06
How do I contact support?
You can open a support ticket directly with our team any time in your Fiberspark portal (Link is in upper navigation "Login") or by emailing support@fiberspark.com.
Alternatively, you can give us a call at 607-383-0595 7am-11pm M-F and 3pm-11pm on the weekend.
Alternatively, you can give us a call at 607-383-0595 7am-11pm M-F and 3pm-11pm on the weekend.
Fiberspark Internet
For over 14 years, we have served the upstate New York region personally, proudly, and with dedicated quality service.
Get the speed, stability, and performance your business needs with fiber connectivity. Fiber delivers on what modern businesses depend on.
David K.
Residential Customer
"Great experience! Quick and easy. The tech showed up on time and was courteous. Highly recommend."
Susan C.
Residential Customer
"Fiberspark has put in internet services to all the homes at Amabel Pocket Neighborhood. They have been conscientious, professional and responsive. Love these guys. Highly recommend Fiberspark internet service!"
Marty J.
Business Service
"Fiberspark is a local, Ithaca-based company. Their management and customer service is top-notch and we couldn't be happier with the switch. Our connection is much faster now, and our bill much lighter."
Ryan B.
Residential Customer
"Had consistent, reliable internet all year. The install was quick and easy. They even wired an additional cable through the wall to my other room for free."
Svante Myrick
Former Mayor, Ithaca
"Fiberspark's fiber optic network gives Ithaca's residents and businesses the Internet service quality of a world-class connection with the customer service experience of a dedicated local company. We are lucky to have Fiberspark as a member of the Ithaca community."
Alex M.
Business Service
"Fiberspark's blazing-fast internet enables my team to develop apps without delay to meet customer needs in record time."
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